Privacy policy
Last updated: March 12, 2026
Launchbase LLC ("we," "us," "our") operates this website (the "site"). This privacy policy explains how we collect, use, and protect your personal information when you visit our site, book our services, or interact with us in any way.
By using our site, you agree to the terms of this privacy policy.
Information we collect
Information you provide directly. When you book a call, fill out a form, or make a payment, you may provide your name, email address, phone number, business name, website URL, and billing information. We do not store credit card numbers directly. All payment processing is handled by Stripe.
Information collected automatically. When you visit our site, we automatically collect certain data through cookies and similar technologies. This includes your IP address, browser type, device type, pages visited, time spent on pages, referring URL, and general location (city/country level).
Information from third-party tools. We use the following third-party services that may collect data on our behalf:
- Google Analytics (website traffic and behavior data)
- Google Ads (conversion tracking and remarketing)
- Meta Pixel (conversion tracking and remarketing, if applicable)
- Stripe (payment processing)
- Calendly (appointment scheduling)
How we use your information
We use the information we collect to:
- Deliver the services you purchased
- Process payments and send invoices
- Communicate with you about your project
- Send booking confirmations and project updates
- Improve our site and services based on usage data
- Run and optimize advertising campaigns
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. Ever.
Cookies and tracking
Our site uses cookies and tracking technologies to analyze traffic, measure ad performance, and improve your experience. These include:
Essential cookies. Required for the site to function. These cannot be disabled.
Analytics cookies. Used by Google Analytics to understand how visitors interact with our site. You can opt out at any time using the Google Analytics opt-out browser add-on.
Advertising cookies. Used by Google Ads and Meta (if applicable) to serve relevant ads and track conversions. You can manage your ad preferences through Google Ad Settings and Meta Ad Preferences.
You can disable cookies in your browser settings at any time. Note that disabling certain cookies may affect your experience on the site.
Payment processing
All payments are processed securely through Stripe. We never see, store, or have access to your full credit card number. Stripe's privacy policy governs how your payment data is handled. You can review it at stripe.com/privacy.
Data retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion of your data, we will remove it within 30 days, except where we are required by law to retain it.
Your rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Object to certain types of data processing
To exercise any of these rights, contact us at contact@launchbase.es.
California residents (CCPA). You have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information.
EU/EEA residents (GDPR). If you are located in the European Economic Area, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority.
Third-party links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
Children's privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it immediately.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy, contact us at:
Launchbase LLC
15934 Hesperian Blvd
San Lorenzo, CA 94580
Email: contact@launchbase.es