Terms of service

We provide landing page design, development, and related digital services as described on our site. Our core offering includes a fully designed, written, and coded landing page delivered within 48 hours of project kickoff.

Additional services ("add-ons") such as The Conversion Report, Organic Growth Pack, The Numbers Kit, and Performance Engine are available for separate purchase and are subject to the same terms unless otherwise stated.

Booking. To book our services, you must schedule a kickoff call through our Calendly booking system and complete the required intake questions.

Payment structure. Our standard payment structure is 50% ($250) due upon booking as a deposit and 50% ($250) due upon delivery and approval. Payments are processed through Stripe.

When work begins. We do not begin work until the initial deposit has been received and confirmed.

Add-on payments. Add-on services are charged separately and are due at the time of purchase.

Performance Engine (monthly plan). The Performance Engine is billed monthly at $249 per month. It operates on a month-to-month basis with no minimum commitment. You may cancel at any time before your next billing cycle. No refunds are issued for the current billing period after payment has been processed.

We aim to deliver your landing page within 48 hours of the kickoff call, provided that all necessary information and assets have been submitted. Delays caused by incomplete or late submissions from the client may extend the delivery timeline.

The 48-hour delivery window begins after the kickoff call is completed and the deposit is confirmed, not from the time of booking.

Our core landing page service includes unlimited revisions. Revisions are defined as changes to the design, copy, or layout of the landing page as originally scoped during the kickoff call.

Revisions do not include:

• Changes to the project scope (e.g., adding new pages, features, or functionality not discussed during kickoff)
• Complete redesigns or direction changes after the initial concept has been approved
• Ongoing maintenance or updates after the project has been marked as complete

Scope changes may be quoted separately.

If you are not satisfied with the final landing page, you are entitled to a full refund of all payments made, including the initial deposit.

To request a refund, you must notify us in writing within 14 days of the initial delivery. Refunds are processed through Stripe and may take 5 to 10 business days to appear in your account.

The money-back guarantee applies to the core landing page service only. Add-on services that have already been delivered are non-refundable.

The guarantee does not apply in cases where:

• The client has not provided the necessary information or assets to complete the project
• The client has approved the design and is requesting a refund after the page has gone live
• The project has been abandoned or unresponsive for more than 30 days

Your content. You retain ownership of all content, logos, brand assets, and materials you provide to us. By providing these materials, you grant us a limited license to use them solely for the purpose of delivering the agreed-upon services.

Our work. Upon receipt of full payment, you own the final landing page deliverables including the design, code, and copy created specifically for your project. Until full payment is received, we retain ownership of all work product.

Portfolio rights. We reserve the right to display the completed work in our portfolio, case studies, and marketing materials unless you request otherwise in writing.

You agree to:

• Provide accurate and complete information during the booking and kickoff process
• Supply necessary brand assets, content, and feedback in a timely manner
• Review and provide feedback on deliverables within a reasonable timeframe
• Ensure that all content and materials you provide do not infringe on the intellectual property rights of any third party

We are not responsible for delays or suboptimal results caused by incomplete, inaccurate, or late information provided by the client.

To the maximum extent permitted by law, Launchbase LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Our total liability for any claim related to our services shall not exceed the total amount you paid us for the specific service giving rise to the claim.

We do not guarantee specific business results, conversion rates, traffic, or revenue from the landing pages we create. Performance depends on many factors outside of our control including your offer, traffic source, market conditions, and audience.

Either party may terminate the engagement at any time by providing written notice.

If you terminate before delivery, the deposit is non-refundable unless the money-back guarantee applies.

If we terminate for any reason before delivering the final product, you will receive a full refund of all payments made.

We reserve the right to refuse or terminate service to any client for any reason, including but not limited to abusive behavior, fraudulent activity, or requests for content that violates applicable law.

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Alameda County, California, in accordance with the rules of the American Arbitration Association.

These terms are governed by the laws of the State of California.

If you have questions about these terms, contact us at:

Launchbase LLC
15934 Hesperian Blvd
San Lorenzo, CA 94580
Email: contact@launchbase.es